Been to this location a few times since moving and they've always been good to me. I've never gotten delivery so I can't say anything about that aspect but even walking in I've never spent more than 5 minutes there and the food in my opinion is a step up from Subway.
I rarely go to Jimmy John's simply because I just really like Subway, but today I ordered sandwiches for the two kids I babysit. I ordered on the phone and, even though the person taking my call used polite words like "ma'am" etc. he seemed to be irritated with me which kind of stripped the confidence I needed to actually have good communication skills. He asked for my address and I told him. He asked me to wait a moment and then had me repeat it. I made sure to be slow and precise with my words. A minute later he calls me back to confirm my address and I also told him there was some construction on my road but that he should be able to get around it. It didn't seem like it took a long time for him to get to my house, but I wasn't really keeping track. When he got to my house, I had to come to HIS car instead of him coming to my front door. He had gotten back in his car after ringing my doorbell. What? It is currently a partly sunny day of 75°. Then when he gave me the sandwiches he said kind of snappy, "We can't deliver to your house anymore. Just warning you for next time." No explanation. I told him sorry about the construction but at least he said thank you when I gave him a 20 and told him to keep the change (the sandwiches costed $13.75). I live a half mile out of city limits so maybe that had something to do with not being able to deliver anymore? The kids said the sandwiches were good and made correctly, but I'm knocking off two stars for confusing and snappy customer service.
Love the bread! Good food, good place
Clean Jimmy Johns, always fast and good sandwiches
I would like to say thank you for dropping a sandwich off to my friend 350+ miles away. The meal was delivered freaky fast.
Jimmy John S is a US Meal Delivery based in Newton, Iowa. Jimmy John S is located at 117 W 2nd St N, Newton, IA 50208, USA.
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