I hesitated with writing this review because I thought the staff was very friendly, but at the same time, Computer Pro wasted my time and money. I paid $50 to have my laptop service, but they failed to fix the issue. I took it back for additional service (free of charge), and they once again failed to fix the issue.
My friend Joel Ward told me about this place.
I had a difficult situation and specific needs to get computer information transferred. Computer Pro staff worked very hard to meet my needs and quickly. They were knowledgeable and able to rebuild my email to the format I requested. They did lots of manual work to get this done and really worked to make this issue right for me. I appreciated their attention to my needs and they listened to my needs. They strive to do what is best for the customer.
These guys (and gal) are top notch! IMHO simply fair priced, knowledgeable and fast. They not only seel new equipment and do service work, but also provide mobile services for phones and data.. and wooooah if you are a serious old school hardware fan like me.. ask to see their "Jurassic Parts" store room in the back... just beware.. the Old T-I99a Rex might get you! ;)
First time coming to this business. Was very pleased with their knowledge and service. They stand behind you until your problem is fixed as long as you notify them in a timely manner. My issue showed its ugly head the next day after bringing my pc home. Took it right back in and they realized my virus protection was corrupt. Ever since that fix and major clean up on my pc it has worked just fine and they even hooked me up with the latest virus/malware protection. Will definitely stay a loyal customer and refer all friends and family in the future.
My problem was my internal battery laptop was shutting down randomly when *not plugged in*. I explained this to the staff, but they still "tested it" by leaving it *plugged in* for hours, not understanding what I told them the problem was.
Computer Pro is a US Electronics Store based in Newton, Iowa. Computer Pro is located at 107 1st Ave W, Newton, IA 50208, USA.
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